Shipping policy

Effective Date: September 7, 2026

VIBEBOX WORKSPACE currently ships eligible orders within the contiguous United States.

Shipping Cost

Standard shipping is free for eligible U.S. orders.

No minimum purchase is required unless a different shipping offer is clearly displayed before checkout.

Order Processing

Orders are normally processed within 1–3 business days.

Business days are Monday through Friday, excluding U.S. federal holidays and days when carriers are unavailable.

Order Cut-Off Time

The daily order cut-off is 5:00 PM Eastern Time on business days. Orders placed after the cut-off are treated as received on the next business day.

Processing time is separate from carrier transit time.

Estimated Delivery

After processing, estimated delivery is generally:

3–7 business days

Shipping Origin

Orders are fulfilled and shipped from within the United States.

Carriers

Depending on the destination, package size, and fulfillment requirements, orders may be shipped using:

USPS
UPS
FedEx
DHL

We select the appropriate carrier for each shipment. Customers cannot always select a specific carrier.

Delivery Area

We currently ship only to eligible addresses in the contiguous United States.

We do not currently ship to:

Alaska
Hawaii
Puerto Rico or other U.S. territories
PO Boxes
APO, FPO, or DPO addresses
International destinations

Orders submitted with an unsupported address may be canceled and refunded.

Tracking

When tracking information becomes available, it will be sent to the email address provided at checkout. Tracking may require additional time to update after a shipping label is created.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address.

Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order enters processing.

Additional costs caused by an incorrect or incomplete customer-provided address may be the customer’s responsibility when permitted by law.

Delays

Severe weather, carrier disruptions, high-volume periods, holidays, security checks, or events outside our reasonable control may affect delivery.

If we cannot ship within the stated timeframe, we will contact you with available options, which may include accepting a revised shipment date or canceling the affected order for a refund.