Effective Date: September 7, 2026
This Payment Policy explains how payments are authorized, processed, and refunded for purchases made through VibeBoxWorkspace.com.
Accepted Payment Methods
Available payment methods are displayed during checkout and may include eligible credit cards, debit cards, digital wallets, or other payment options supported by our checkout provider.
Because availability can depend on the customer’s device, location, order, and payment provider, the methods displayed at checkout are the authoritative options for that transaction.
Currency
All prices and transactions on our U.S. store are presented in United States dollars (USD) unless clearly stated otherwise.
Payment Authorization
By submitting an order, you confirm that:
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The payment information is accurate
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You are authorized to use the selected payment method
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The payment provider may authorize and process the transaction
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Applicable taxes and charges shown before order submission may be collected
An order is not guaranteed until payment authorization succeeds and the order is accepted.
Payment Security
Payments are processed through secure third-party payment infrastructure. VIBEBOX WORKSPACE does not directly store complete payment-card numbers.
Customers should never send full card numbers, card security codes, or online banking credentials by email or telephone.
Failed or Declined Payments
A payment may be declined because of incorrect details, insufficient funds, fraud controls, address verification, card restrictions, or payment-provider decisions.
If a payment is declined:
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Confirm the billing information
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Contact the bank or payment provider
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Try another payment method shown at checkout
We cannot override a bank’s authorization decision.
Taxes
Applicable sales tax is calculated according to the order information and legal requirements and is displayed during checkout before the order is submitted.
Pricing Errors
If a material pricing or checkout error occurs, we may cancel the affected order and issue a full refund. When practical, we may contact the customer to offer the opportunity to reorder using the correct price.
Refunds
Approved refunds are returned to the original payment method. Refunds cannot normally be redirected to another card or account.
Please allow 5–10 business days after approval for the refund to appear. Financial institutions may require additional time.
Fraud Prevention
We may review, hold, refuse, or cancel a transaction when reasonably necessary to verify payment, prevent fraud, comply with law, or protect customers and our business.
We may request limited additional verification. Never send sensitive card-security information in response to an unsolicited message.
Billing Questions
Email: support@vibeboxworkspace.com
Phone: +1 325-280-0327
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time